Privacy Policy

1. Introduction

NodeMax Ltd ("we", "our", "us") operates Hotchilli.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI phone services and website.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal data you provide (name, email, phone number, company name)
• Call recordings and transcripts when using our AI phone services
• Usage data and analytics
• Device and browser information

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our AI phone services
• Process and respond to enquiries
• Improve our services and develop new features
• Send administrative communications
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data. Call recordings and transcripts are encrypted and stored securely. We retain data only for as long as necessary to provide our services and comply with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share information with third-party service providers who assist in operating our services, subject to confidentiality agreements. We may also disclose information when required by law.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

7. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies without your consent.

8. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.